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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Clarify services to be transferred internationally
  2. Contribute to implementing processes for transfer of services
  3. Contribute to cost calculations
  4. Assist in completing required documentation

Required Skills

Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

communication skills to clarify requirements with supervisor or manager

planning and organising skills to meet deadlines

literacy skills to read and create documentation and to obtain permits

numeracy skills to undertake cost calculations

Required knowledge

identification and overview knowledge of key provisions of relevant legislation from all levels of government that affects business operations codes of practice and national standards such as

Customs Act

Dangerous Goods Act

International Commercial Terms INCOTERMS

trade modernisation legislation Customs Legislation Amendment and Repeal Act Import Processing Charges Act Customs Depot Licensing Charges Amendment Act

Trade Practices Act

trade modernisation legislation Customs Legislation Amendment and Repeal Act Import Processing Charges Act Customs Depot Licensing Charges Amendment Act

Warsaw Convention

World Trade Organization determinations

company history of arranging transfer of services internationally

international and Australian regulatory bodies their roles and responsibilities

enterprise policies and procedures relating to business operations in an international context

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

providing assistance to arrange for the international transfer of services

contributing to cost calculations

assisting in the completion of documentation

knowledge of legislation codes of practice and national standards relevant to the work role

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

examples of documentation relating to the transfer of goods and services

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of completed permit application forms and other documents required for transfer arrangements

analysis of responses to case studies and scenarios

observation of presentations

oral or written questioning to assess knowledge of key differences between the transfer of goods and the transfer of services

assessment of documented costs for international transfer of services

assessment of submitted or lodged documents

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other international business units


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Permit application forms may include:

payment of charges levied by the Australian government and international governments

permits from regulatory bodies (Australian and international)

Other documents may include:

marketing information

materials to support transfer of services such as training materials, technical data and information, enrolment forms

quotation proformas

standard contract forms

standard licensing agreements form

Costs may include:

labour costs including consultancy

licensing fees

marketing costs

materials costs

profit margin

project management costs

setting up costs

Determination of components of costs may include:

advice from supervisor or manager, more experienced colleagues, customs brokers, training staff, technical experts

previous history of international service transfer involving same or comparable countries

quotation or reference to existing tender or contract

reference material within the organisation, training providers, professional libraries, trade journals, internet or organisation's intranet

tables of fees and charges

Relevant parties may include:

Australian and international regulatory bodies

client (seller and buyer)

non-regulatory government agencies

other personnel within organisation